Upon
request we provide TECHNICAL
SUPPORT for the
following issues:
- Installing / Configuring RIP and Graphic Softwares (
CORELDRAW 12 ,X3 ,X4 ,X5 ,X6 ) for printing with PC-600, by
remote TEAMVIEWER connection with customers all over Italy
and Europe.
- Basic course of CORELDRAW to start printing and preparing
files for RIP.
Ex: White over/under print, etc., by remote TEAMVIEWER
connection with customers all over Italy and Europe.
- Installing by remote TEAMVIEWER connection, the Color
Palette for ROLAND ColorCAMM printers on CorelDraw and
Illustrator.
- Solving incompatibility between RIP software and
different versions of Windows operating systems.
- Technical support for the production of graduation thesis
books covers.
- Phone support in English and Italian for ColorCAMM
PC-600:
a) Print/Cut Misalignment
b ) Incorrect cartridges pickup
c ) Ribbon cut while printing
d) Discontinuous oblique and horizontal lines while
printing
e) Printhead voltage and temperature regulation
f) Etc. Etc. Etc. Etc. ....................
- Phone support for installation / configuration /
alignment of a new PC-600 printhead "do it yourself
"!
- Providing Technical Support Software email containing
different files such as:
a) File .EPS, color barcodes for cartridges cassettes
PC-600 ,PC- 60 ,PC-12
b ) File .PDF, temperature management from the control
panel of PC-600
c) File .PDF, temperature management via "teiout.exe" on PC
-600
d) File .Cpl, Roland color palette for CorelDraw (all
versions )
e) File .Cpl, Roland color palette for Illustrator (all
versions )
f) Print Driver for Windows, PC-600 ,PC- 60
g ) File .PDF, alignment procedure for PC-600 Cassette
Pickup
h ) File .PDF, alignment procedure for Print/Cut on
PC-600
i) File .CPL with professional Working Area for CORELDRAW
12, X3, X4, X5, X6
l) Service Manual ColorCAMM PC-600 ,PC- 60 ,PC-12
- Technical advice on materials for thermal transfer
printing ,Manufacturers and models:
a) Vinyl
b ) Polyesters
c) Graduation thesis covers
d) Fabric transfers
- Etc. Etc. Etc. Etc. ....................
TECHNICAL SUPPORT
Resin Refill Ribbons Cartridges Cassettes Roland PC-600,
PC-60, PC-12 ColorCamm Cartridge Cassette.
All
trademarks, logos and products mentioned are registered
trademarks or trade names of their respective companies.
The above products are not original, but adaptable and do
not infringe any patent or intellectual property rights of
any company.
Copyright
GRAPHICS GIOTTO di Alberto Saraggiotto is forbidden even
partial reproduction. By Alberto Saraggiotto